Return & Refund Policy

At Wearnorules, we want customers to understand exactly how returns and refunds are handled before making a purchase. This Return & Refund Policy applies to eligible purchases made through wearnorules.com.

Summary

Return Window	30 days
Return Window Starts	From the date the order is delivered
Return Shipping Cost	Free
Return Label	Provided by email after the return request is accepted
Return Label Method	Download and print
Restocking Fee	$0 / No restocking fee
Refund Processing Time	Within 7 business days after the returned item is received and approved
Original Payment Method	Refunds are issued to the original payment method
Return Address	560 Norton Pkwy, New Haven, CT 06511-1634, United States
Support Email	support@wearnorules.com
Support Hours	Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET)

30-Day Return Policy

Customers may request a return within 30 days from the date the order is delivered.

To qualify for a return, the return request must be submitted within this 30-day period.

For example, if an order is delivered on October 1, the customer must submit the return request no later than October 31.

Return requests submitted after the 30-day return window may not be accepted unless required by applicable law.

Return Eligibility

To be eligible for a return, the item must:

• Have been purchased directly from wearnorules.com
• Be returned within the 30-day return window
• Be in the same condition in which it was received
• Be unworn, unused, and unwashed
• Be free from stains, odors, damage, alterations, or signs of use caused after delivery
• Include original tags, labels, and packaging when reasonably applicable
• Be accompanied by sufficient order information to identify the purchase

Customers should handle and try on clothing carefully before deciding whether to return it.

We reserve the right to reject a return when an item has been materially used, worn, washed, altered, damaged after delivery, or otherwise returned in a condition inconsistent with the requirements above.

This does not limit any rights available to customers under applicable consumer protection laws.

How to Request a Return

To request a return, contact us at:

• Email: support@wearnorules.com

Please provide:

• Your full name
• Order number
• Email address used for the order
• Product being returned
• Reason for the return
• Photographs when the item is damaged, defective, or incorrect

Our customer support team will review the request and provide return instructions if the return is accepted.

Please do not send an item back before receiving return authorization and instructions from us.

Free Return Shipping

Wearnorules provides free return shipping for accepted returns.

Customers are not charged for the return shipping label.

Once your return request has been reviewed and accepted:

• A prepaid return shipping label will be sent to your email address.
• Download the return label.
• Print the label.
• Securely package the product.
• Attach the provided label to the package.
• Follow the return shipping instructions provided in the email.

The cost of the authorized return shipping label is $0 to the customer.

Customers should use the return label provided by Wearnorules whenever one is issued.

Return Address

Authorized returns are sent to:

• Wearnorules
• 560 Norton Pkwy
• New Haven, CT 06511-1634
• United States

A return should only be shipped after the return request has been approved and return instructions have been provided.

Sending a package without authorization may delay identification and processing of the return.

No Restocking Fee

We do not charge a restocking fee for accepted returns.

• Restocking fee: $0

There are no storage, handling, or restocking charges deducted from an approved refund.

Return Inspection

After the returned package is delivered to us, we will inspect the returned item to confirm that it meets the return conditions stated in this policy.

The inspection may include verification of:

• Product condition
• Signs of wear or use
• Original tags and labels
• Damage or alteration
• Whether the returned product matches the original order

We will notify you if additional information is required.

Refund Processing

Once the returned item has been received, inspected, and approved, the refund will be processed within 7 business days.

Refunds are issued to the original payment method used for the purchase.

You will receive confirmation when the refund has been processed.

After we issue the refund, your bank, card issuer, PayPal, or other payment provider may require additional time to post the refund to your account. Processing times after issuance are controlled by the payment provider and may vary.

Refund Amount

For an accepted return, the eligible merchandise amount will be refunded to the original payment method.

There is:

• No return shipping charge
• No restocking fee
• No storage fee

Any refund calculation will be communicated clearly where an adjustment is required by the specific circumstances of the order or applicable law.

Original Shipping Fee

The standard $6.99 outbound shipping fee paid when the original order was placed is separate from the free return shipping service.

Unless required by applicable law or the return is caused by an error attributable to Wearnorules, such as an incorrect, defective, or materially damaged item, the original outbound shipping charge is generally not refundable.

If Wearnorules determines that the return resulted from our fulfillment error or a qualifying product issue, we will review the applicable shipping charge as part of the refund.

Damaged or Defective Items

If your item arrives damaged or defective, contact us at support@wearnorules.com as soon as possible.

Please include:

• Your order number
• A description of the problem
• Clear photographs showing the issue
• Photographs of the packaging when relevant

We will review the information and provide the appropriate resolution based on the circumstances.

Customers will not be charged return shipping for an accepted damaged or defective item return.

Incorrect Items

If you receive a product that is different from the item ordered, contact us at support@wearnorules.com.

Please provide your order number and photographs of the item received.

If we confirm that an incorrect item was sent, we will provide return instructions and a prepaid return label at no cost to you.

Wrong Size or Change of Mind

Eligible items may be returned within the 30-day return window if:

• The customer selected the wrong size
• The customer no longer wants the item
• The product does not meet the customer's personal preference

The item must still meet all return eligibility requirements.

Approved returns in these situations qualify for free return shipping and are not subject to a restocking fee.

Exchanges

If you would like a different size, style, or product, contact support@wearnorules.com within the 30-day return period.

Exchange availability depends on current inventory.

If a direct exchange cannot be completed, we may process the eligible item as a return and refund, after which a new order may be placed separately.

No additional return shipping charge applies to an authorized return associated with an exchange request.

Return Label Issues

If you have not received your approved return label, check your email inbox and spam or junk folder.

If the label is still unavailable, contact support@wearnorules.com.

Do not purchase a separate return shipping label unless specifically instructed by our support team, as independently purchased shipping costs may not be reimbursable.

Lost Return Packages

Customers should retain the return shipment receipt or tracking information until the refund has been completed.

If a prepaid return label provided by Wearnorules was properly used and the carrier reports a transportation issue, contact us so that we can review the shipment information.

Refunds for Orders Not Received

If an order has not arrived within the expected delivery timeframe, please contact us before requesting a refund.

We may review carrier tracking information, delivery status, shipping address, carrier delivery confirmation, and other relevant shipment records.

If the order is confirmed lost or otherwise qualifies for a refund, we will communicate the available resolution.

Refunds to the Original Payment Method

All approved refunds are normally returned to the same payment method used for the original transaction.

We do not normally issue refunds through cash, check, wire transfer, unrelated payment accounts, or a different credit or debit card.

If the original payment method is no longer available, contact us so we can review the circumstances in accordance with the payment provider's requirements and applicable law.

Refund Processing Example

For example:

• Your return is delivered to us on Monday.
• The returned item is inspected and approved.
• We process the eligible refund within 7 business days.
• Your payment provider may require additional time before the refunded funds appear in your account.

The payment provider's posting period is separate from Wearnorules' refund processing period.

Return Abuse or Fraudulent Activity

We may reject returns associated with fraudulent activity, materially altered items, items not purchased from Wearnorules, substituted merchandise, or other misuse of the return process.

Any such decision will be based on the specific return and available transaction information and will not affect rights that cannot legally be excluded.

Consumer Rights

Nothing in this Return & Refund Policy is intended to limit any non-waivable rights provided under applicable consumer protection laws.

Where applicable law provides customers with greater rights than those described in this policy, the applicable legal requirements will apply.

Contact Us

For questions about returns, refunds, damaged products, incorrect items, or return labels, please contact:

• Store: Wearnorules
• Website: wearnorules.com
• Email: support@wearnorules.com
• Address: 560 Norton Pkwy, New Haven, CT 06511-1634, United States
• Support Hours: Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET)

Eastern Time observes EST (UTC−5) during standard time and EDT (UTC−4) during daylight saving time.